Model	PK-1010
Applicable Models	Triumph Adler P-3521MFP P-3527w P-3522DW
Yield	3,000 pages (@5% coverage)
Toner Powder	Professional Japanese toner powder
Warranty	24 months
Package	Neutral package or customized package

Frequently Asked Questions (FAQ)

General Inquiries

Q1: What is your Minimum Order Quantity (MOQ)?
A1: Our minimum order quantity is 1 piece.

Q2: Do you offer discounts?
A2: Yes, discounts are available—larger quantities may qualify for better rates.

Q3: How do you ensure product quality?
A3: We conduct 100% pre-shipment testing. Any quality issues will be addressed immediately upon receiving your feedback.

Q4: What are the freight costs?
A4:For small to bulk orders: We use international express (EMS, DHL, TNT, UPS, FedEx) or sea cargo, with a 20% shipping discount. We also declare a lower customs value to minimize your tax burden. If you have a trusted forwarder in China: Free delivery within Guangdong Province.

Q5: What payment methods do you accept?
A5: T/T (Telegraphic Transfer), Western Union and PayPal.

Technical Support

Q1: Why is the page yield of your compatible toner cartridge lower than the original?
A1: Page yield is tested at 5% coverage (e.g., simple text memos). Most real-world prints include more graphics, grayscale, or dense text, which uses more toner—thus reducing actual yield.

Q2: How durable is your packaging? Will my goods arrive safely?
A2: We use K9150 corrugated boxes and reinforced cartons, all rigorously tested to withstand transportation drops.

Q3: Why does my printer show "background" (streaks/blurring) when copying/printing?
A3: Possible causes:

• Aging or loose cleaning blade;
• Dirty primary charge roller;
• Poor-quality toner;
• Cold/dry environment;
• Faulty print media;
• Worn charge roller;
• Residue from old toner mixing with new cartridge toner.

Q4: Can you ship products on pallets?
A4: Yes, we offer palletized shipping with waterproof film wrapping for added protection.